Complaint Handling. Learn the basics of handling complaints.

Complaint Handling. Learn the basics of handling complaints.

Complaint Handling. Learn the basics of handling complaints.

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Learn the basics of complaint handling.

Complaints can happen in many different businesses and organisations. This course looks at ways that these complaints can be best handled to ensure that the best outcome is reached quickest and within the workplace polices and procedures. The course covers the basics of complaint handling to educate employees that there are correct procedures to follow.

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You can be confident that every ProTrainings course is of the highest quality. Our online and classroom courses are endorsed by Skills for Care and we are proud to be one of a few training providers who have been nominated as a Skills for Care Centre of Excellence.

We are also proud to be a Training Qualifications UK Diamond Centre, which is the highest level you can attain and offer a wide range of regulated qualifications through TQUK and Future Awards and Qualifications.

All of our courses have also been independently verified for CPD so that you can print out a CPD certified time credit statement to prove your continuing professional development when you have finished your training.

Our commitment to quality assurance is also underpinned by ISO9001 AND ISO45001 accreditation and we are members of a number of trade organisations.

Our excellent network of instructors throughout the UK deliver courses that have been developed to make training engaging and informative. You will have access to video refreshers, updates and other useful training materials. With ProTrainings, the learning doesn’t finish when the course ends. For more information about our accreditations and endorsements, see our accreditations booklet.

  • CPD Certified
  • RoSPA Member
  • British Safety Council Member
  • ISO 9001 Registered Firm
  • ISO 45001 Registered Firm
  • Approved for Regulated Qualifications
  • FutureQuals Approved Centre
  • Skills for Care Centre of Excellence
  • Online Training Approved by Skills for Care
  • Classroom Training Approved by Skills for Care
  • Association of Healthcare Trainers Member

Our Students Love Online Training

Our customers are happy with our courses and so are the companies they work for. Check out what our students have to say about their experience, or view more of our star ratings.

“Excellent course brief and to the point ”

- Qazi Saad Bin, Radiologist
  • 5.0

“Good overview of Complaints handling”

- lisa, housewife
  • 5.0

Video-Based Training

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  • Start now, finish later at your own pace

Reading pages and pages can be boring. And waiting for a class, time-consuming. At ProTrainings, we offer a better way with our high-quality, video-based courses. Each video is led by a qualified Instructor. Get started today.