Online Complaint Handling Level 1 (VTQ) Training Videos

  • 4.3/5 Stars
4.3 (29 ratings)
Taught by Keith Sleightholm
Video Playtime: 0 hours and 43 minutes
English English
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Includes

  • 24/7 on-demand video
  • Access on mobile
  • Endorsed by Skills for Care
  • 2.0 hrs CPD
  • Instant printable wall certificate
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Training 5 or more people?

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Complaint Handling Level 1 (VTQ) At a Glance

  • Ideal for many different workplaces including the health and social care sectors
  • Learn how to deal with complaints
  • Learn about telephone etiquette
  • Be more confident in face to face meetings
  • Gain complaint handling ideas that you can apply to your workplace
  • Learn how your actions can not only defuse a situation but also keep you safe in a potentially dangerous situation.